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Returns

KINDLY SEE BELOW IF YOU ARE THINKING OF RETURNING AN ITEM

As the buyer you may return merchandise to Pawsandclaws.ie by composing an email to us or phoning us inside 14 working days of purchase, you can reach us through our contact page or contact number. Merchandise must be unused and undamaged.

Your rights to return merchandise are secured under the EU Distance Selling Directive which can be found at EU Distance Selling Directive.

If you wish to return the merchandise inside the 14 day time span then call or email us Pawsandclaws.ie . It must bein a resalable condition and sent back at your own cost.

All items should be checked on arrival for damage. If you are unable to do so they must be signed for as ‘unchecked’, failure to do so in the event that an item is damaged may affect the claims process.